Why is a result unknown?

Este artigo está disponível somente em inglês.

A result is unknown when the mail server for the address does not give a clear answer. Common reasons:

• The server is busy or asks us to try again later (greylisting)
• The server timed out
• The server blocks verification requests

Unknown results never use a credit. In lists, the credits held for unknown results go back to your balance when the list finishes.

Try the address again in a few hours. Many unknown results become valid or invalid on a second check.

Atualizado em 30 de out. de 2026